Important Notice Regarding Ongoing Support During Dr Thompson's Absence

Dear Epoche Medical Patient,


I will be away from the office until further notice. Despite efforts to secure qualified physician coverage, we were unable to arrange appropriate coverage during this period.


Elizabeth, our functional diagnostic nutritionist, and our health coach remain available to support your nutrition, lifestyle, and wellness goals. Elizabeth can coordinate select functional laboratory testing and use results to guide nutrition and supplement recommendations.  Tanishia, our health coach, can provide ongoing guidance and accountability. I remain in communication with both providers to discuss patient care and support continuity.


These services do not replace physician visits or prescription management. Please establish or maintain care with your primary care physician or an appropriate specialist to avoid interruptions in treatment.


During this period, we will make reasonable efforts to assist with:

Clinically appropriate, short-term refills of non-controlled medications.
Guidance or referrals for patient concerns.
Medical-record requests to support continuity or transfer of care.


Controlled medications cannot be refilled through this process. All refill requests require clinical review and appropriate monitoring. Please ask your pharmacy to send refill requests to our office.


The patient portal and voicemail are not continuously monitored. For urgent or worsening symptoms, contact your primary care physician or visit urgent care. For a medical emergency, call 911 or go to the nearest emergency department.


Please contact the office to schedule nutrition or health-coaching support. I will keep you informed of changes in my availability and the practice’s status.


Thank you for your understanding, patience, and continued trust. It remains a privilege to support your care.


Sincerely,
Michelle Thompson, MD

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